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Lenovo Unveils Agentic AI: The Next Big Step In Smarter, More Productive Workforces
Photo credit: Lenovo
Lenovo is taking artificial intelligence to the next level. The tech giant has announced a powerful new upgrade to its AI portfolio with the introduction of Agentic AI—a system designed to transform how people and businesses work by combining smarter devices, personalized services, and enterprise-grade security.
As companies rush to make the most of AI, Lenovo’s latest initiative puts automation and productivity front and center. The company’s AI-Enabled Workforce suite integrates these new capabilities into its AI PCs, services, and TruScale Device-as-a-Service (DaaS) offerings—helping organizations see faster returns on their AI investments.
IDC estimates that enterprises are already earning $4 in returns for every $1 invested in generative AI, and that agentic AI could double global workforce productivity by 2027. Lenovo’s move aims to help businesses capture that value sooner, turning AI from a buzzword into measurable performance.
“Agentic AI is more than a technology shift—it’s a workforce shift,” said Rakshit Ghura, Vice President and General Manager of Digital Workplace Solutions at Lenovo. “With agentic AI anchoring our broader AI-Enabled Workforce portfolio, we’re helping organizations turn industry projections into real outcomes, unlocking higher productivity, strengthening protection, and delivering measurable ROI faster than ever.”
Unlike companies offering standalone tools, Lenovo combines devices, infrastructure, services, and security under one umbrella—giving businesses a trusted, all-in-one solution.
What’s Inside Lenovo’s AI-Enabled Workforce
At the heart of Lenovo’s approach are three key pillars that bring AI closer to employees and IT leaders alike:
• Personalized work with agentic intelligence. Lenovo’s Care of One™ platform and AI-driven agents tailor devices and support to individual users—cutting IT support tickets by up to 30% while boosting employee satisfaction.
• Simplified operations with AI-powered devices. Lenovo’s latest AI PCs, including the ThinkPad X1 Carbon and ThinkPad X9, come equipped with dedicated AI processors and ThinkShield protection. Companies like Scyne have already reported up to 10× performance boosts, while Staples Technology Solutions saved $40,000 in its first IT refresh phase.
• Sustainable and secure IT. Through its TruScale Device-as-a-Service model, Lenovo combines hardware, lifecycle management, and security into one predictable subscription—helping businesses reduce per-seat costs by up to 57%.
“Every employee benefits from devices that learn and adapt to how they work,” said Tom Butler, Lenovo’s Vice President of Commercial Portfolio and Product Management. “By embedding AI at the silicon and system level, Lenovo AI PCs redefine the experience—faster, safer, and more intuitive.”
Security and Trust at the Core
Lenovo’s latest Work Reborn Series report shows that while most companies are eager to deploy AI, 60% of IT leaders worry about new security threats from AI agents, and 90% admit they’re not fully confident in defending against them.
To address this, Lenovo’s ThinkShield platform provides hardware-level protection, AI-powered endpoint defense, and supply-chain assurance. Meta’s own security team praised this approach, saying:
“ThinkShield Supply Chain Assurance significantly boosts trust in the authenticity and integrity of our hardware.”
Turning AI Potential Into Performance
From automated logistics at ST Logistics to faster onboarding for global enterprises, Lenovo’s Agentic AI is already driving results across industries.
“By collaborating with Lenovo, we gained access to cutting-edge AI-powered solutions that complement ST Logistics’ vision for smarter, sustainable logistics,” said Hamarian Mohamad, General Manager for Homeland Security at ST Logistics.
Looking ahead, Lenovo expects Agentic AI to play a key role in shaping the global workforce. IDC predicts that by 2027, 40% of the world’s top 2,000 companies will have adopted agentic AI solutions to streamline operations and unlock new levels of productivity.
With a strong focus on practical outcomes, Lenovo’s AI-Enabled Workforce portfolio gives enterprises everything they need to make AI a core part of their daily operations—trusted, proven, and ready to deliver ROI.
As companies rush to make the most of AI, Lenovo’s latest initiative puts automation and productivity front and center. The company’s AI-Enabled Workforce suite integrates these new capabilities into its AI PCs, services, and TruScale Device-as-a-Service (DaaS) offerings—helping organizations see faster returns on their AI investments.
IDC estimates that enterprises are already earning $4 in returns for every $1 invested in generative AI, and that agentic AI could double global workforce productivity by 2027. Lenovo’s move aims to help businesses capture that value sooner, turning AI from a buzzword into measurable performance.
“Agentic AI is more than a technology shift—it’s a workforce shift,” said Rakshit Ghura, Vice President and General Manager of Digital Workplace Solutions at Lenovo. “With agentic AI anchoring our broader AI-Enabled Workforce portfolio, we’re helping organizations turn industry projections into real outcomes, unlocking higher productivity, strengthening protection, and delivering measurable ROI faster than ever.”
Unlike companies offering standalone tools, Lenovo combines devices, infrastructure, services, and security under one umbrella—giving businesses a trusted, all-in-one solution.
What’s Inside Lenovo’s AI-Enabled Workforce
At the heart of Lenovo’s approach are three key pillars that bring AI closer to employees and IT leaders alike:
• Personalized work with agentic intelligence. Lenovo’s Care of One™ platform and AI-driven agents tailor devices and support to individual users—cutting IT support tickets by up to 30% while boosting employee satisfaction.
• Simplified operations with AI-powered devices. Lenovo’s latest AI PCs, including the ThinkPad X1 Carbon and ThinkPad X9, come equipped with dedicated AI processors and ThinkShield protection. Companies like Scyne have already reported up to 10× performance boosts, while Staples Technology Solutions saved $40,000 in its first IT refresh phase.
• Sustainable and secure IT. Through its TruScale Device-as-a-Service model, Lenovo combines hardware, lifecycle management, and security into one predictable subscription—helping businesses reduce per-seat costs by up to 57%.
“Every employee benefits from devices that learn and adapt to how they work,” said Tom Butler, Lenovo’s Vice President of Commercial Portfolio and Product Management. “By embedding AI at the silicon and system level, Lenovo AI PCs redefine the experience—faster, safer, and more intuitive.”
Security and Trust at the Core
Lenovo’s latest Work Reborn Series report shows that while most companies are eager to deploy AI, 60% of IT leaders worry about new security threats from AI agents, and 90% admit they’re not fully confident in defending against them.
To address this, Lenovo’s ThinkShield platform provides hardware-level protection, AI-powered endpoint defense, and supply-chain assurance. Meta’s own security team praised this approach, saying:
“ThinkShield Supply Chain Assurance significantly boosts trust in the authenticity and integrity of our hardware.”
Turning AI Potential Into Performance
From automated logistics at ST Logistics to faster onboarding for global enterprises, Lenovo’s Agentic AI is already driving results across industries.
“By collaborating with Lenovo, we gained access to cutting-edge AI-powered solutions that complement ST Logistics’ vision for smarter, sustainable logistics,” said Hamarian Mohamad, General Manager for Homeland Security at ST Logistics.
Looking ahead, Lenovo expects Agentic AI to play a key role in shaping the global workforce. IDC predicts that by 2027, 40% of the world’s top 2,000 companies will have adopted agentic AI solutions to streamline operations and unlock new levels of productivity.
With a strong focus on practical outcomes, Lenovo’s AI-Enabled Workforce portfolio gives enterprises everything they need to make AI a core part of their daily operations—trusted, proven, and ready to deliver ROI.
Oct 21, 2025
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